Privacy Policy

Introduction

Welcome to James.com, the official website of James Tonic. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you interact with our website, including when you sign up for newsletters, purchase merchandise, and engage with other services.

Information We Collect

We collect the following types of personal data:

  • Contact Information: Including your name, email address, and phone number when you sign up for newsletters or contact us directly.
  • Location Data: Information such as your country or city to provide localized content, such as tour dates and event information.
  • Payment Information: Secured payment details (such as credit card numbers) for merchandise purchases, which are handled by third-party payment processors.
  • Cookies and Usage Data: Data about your interaction with our website (e.g., IP address, browser type, and browsing activity) to improve user experience and site performance.

How We Use Your Information

Your data is used for the following purposes:

  • Service Delivery: To provide you with newsletters, promotions, and notifications about James Tonic’s tours, merchandise, and events.
  • Personalization: To offer localized content based on your location, such as nearby tour dates and relevant promotions.
  • Transaction Processing: To securely process payments for purchases of merchandise or services.
  • Website Improvement: To analyze site usage and user interactions, allowing us to enhance website functionality and user experience.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Third-Party Services

We may share your data with third-party service providers for the following reasons:

  • Payment Processing: We use secure third-party payment processors to handle transactions. Your payment information is encrypted and not stored on our servers.
  • Email Marketing: We use email marketing services to send newsletters, updates, and promotional content. You can opt-out at any time by clicking the unsubscribe link in the email.
  • Analytics Services: We use services like Google Analytics to track website traffic and user interactions. These third parties may use cookies to collect this data.

All third-party providers are carefully vetted to ensure they comply with data protection regulations such as GDPR and Delaware state laws.

Security Measures

We implement a variety of security measures to protect your personal information:

  • Encryption: All sensitive information, such as payment data, is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: Only authorized personnel have access to your personal data, and they are required to keep the information confidential.
  • Regular Audits: We regularly review our security practices and infrastructure to protect your data from unauthorized access, loss, or misuse.

Your Rights

You have the following rights under data protection laws:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correction: You can request corrections to any incorrect or incomplete personal data.
  • Right to Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Right to Opt-Out: You can opt-out of marketing communications at any time by using the unsubscribe link in our emails.

If you wish to exercise any of these rights, please contact us at legal@james.com.

Cookies and Tracking Technologies

James.com uses cookies and similar tracking technologies to personalize your experience and track site usage. Cookies allow us to provide a more tailored experience, such as showing nearby tour dates or promotions based on your location. By using our website, you consent to the use of cookies.

Legal Compliance

We comply with all relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR) and applicable laws in the State of Delaware. We take all necessary steps to ensure your data is protected in accordance with these laws.

Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under this Privacy Policy will be resolved in the state or federal courts located in Delaware, and you hereby consent to the jurisdiction and venue of such courts.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for any updates. The latest version of this policy will always be available on this page.

Contact Us

If you have any questions or concerns about our privacy policy or how your personal data is handled, please contact us at legal@james.com.